Frequently Asked Questions

No. For individual accounts, directors cannot assign courses. You choose and purchase your own early childhood education training, though we recommend asking your director for suggested topics based on your center's licensing needs.

Pricing is listed clearly on each course page. We offer affordable individual course options as well as bundle packages. Check the pricing page for current rates and subscription details.

If you have trouble accessing your account or courses, contact our Customer Support team via the email or phone number listed on the "Contact Us" page.

We understand mistakes happen. If you purchase a course by accident, please contact Customer Support immediately before starting the course content. We can assist with exchanges or refunds according to our terms of service.

Don't worry—you have unlimited attempts to pass the course assessment. If you don't achieve a passing score immediately, you can review the course material and retake the quiz as many times as needed to earn your certificate.

ECE University offers a wide range of childcare professional development topics, including health & safety, child development, behavior guidance, curriculum, classroom management, professionalism, and more—plus pathways and CDA-focused training options.

Yes. All courses are 100% online and self-paced. You can log in and complete your online childcare training whenever it fits your schedule—before work, after hours, or on weekends.

You can access ECE University courses anywhere you have internet access using a computer, laptop, tablet, or smartphone. The platform is mobile-friendly so you can learn on the go.

Once purchased, you have ample time to complete your training. However, we recommend completing courses within the same calendar year to ensure your CEU certificate dates align with your state licensing renewal cycle.

Yes. To ensure high-quality learning, many courses include a practical—a guided step designed to extend learning beyond the screen so you can apply course concepts in your actual classroom.

You will complete the practical with a mentor or someone with childcare knowledge (like a director, lead teacher, or coach). They verify that you are applying the skills correctly, helping you create new habits and ensuring the training leads to long-term classroom success.

Yes. ECE University is IACET-approved, which means our CEUs are issued through a recognized continuing education standard—critical for educators who need documented, credible professional development for childcare.

Yes. CEU and training-hour requirements vary by state, and the number of hours you need depends on where you work. ECE University supports teachers nationwide with courses designed to fit common state training categories.

ECE University provides CEU completion certificates that can be earned across all 50 states. However, because registries have specific rules, you should always match your course topics and hours to your state’s specific guidance.

Start with your state’s required training categories and annual hours, then select ECE University courses that match those topics. Many educators review choices with their director to ensure alignment.

Yes. After you complete all course requirements (including the practical), you can earn and download your CEU certificate of completion immediately.

Your certificates are permanently stored in your ECE University account. You can access them anytime for licensing reviews, audits, or state registry uploads.

Yes. Centers can purchase a 1-year subscription to cover all staff. To set this up, the center owner or director should contact Customer Support to review the best options for their organization.

Follow both ECE University and Inspire Care 360 on Facebook, Instagram, and LinkedIn. We regularly post about discounts, new course releases, and upcoming early childhood education webinars.